Question 1

Who is Ivy and Wren’s HR support for?

Accepted Answer

Our support is designed for US-based small businesses that need clear HR foundations or a thoughtful partner for a people question. We work alongside owners and small leadership teams that want practical guidance they can put to use, without building a full internal HR department.

Question 2

What does confidentiality mean, and what are its limits?

Accepted Answer

Conversations and materials are handled thoughtfully and shared only with the people who need them for the engagement. Confidentiality has limits: information may need to be disclosed when required by law, when there is a serious safety concern, or when disclosure is necessary to provide a responsible recommendation. We will explain those limits rather than promise absolute secrecy.

Question 3

What does a project engagement look like?

Accepted Answer

A project engagement has a focused outcome and a defined finish line. Examples include creating or refreshing an employee handbook, reviewing an HR process, building hiring and onboarding materials, or working through a specific people-operations question.

Question 4

How does fractional or ongoing support work?

Accepted Answer

Fractional support gives your business a consistent HR partner for an agreed cadence and scope. It can include recurring check-ins, policy and process guidance, support with employee-relations situations, and help keeping HR work moving as your business changes. The arrangement is shaped around what your team actually needs, not a one-size-fits-all package.

Question 5

Can you help with a sensitive workplace issue?

Accepted Answer

Yes. We can help you organize the facts, think through a fair process, prepare practical documentation, and plan clear communication for situations such as performance concerns, complaints, or a termination. Sensitive situations are handled with care and with attention to when an employment attorney or another specialist should be involved.

Question 6

Is practical HR guidance the same as legal advice?

Accepted Answer

No. Ivy and Wren provides practical HR guidance, not legal advice or legal representation. Our recommendations are not a substitute for employment counsel, especially when a situation involves a potential claim, investigation, accommodation, leave, termination risk, or a question that depends on specific state or local law. We will flag when it is time to involve qualified legal counsel.